Diploma: Therapeutic Massage - Tennessee School of Therapeutic Massage, Knoxville, TN (April, 2011)
500 hours training included fundamentals of therapeutic massage, swedish massage, deep tissue massage, hot stone massage, pre-natal massage, marketing and business, anatomy and physiology, and professional ethics.

BA: Psychology - Keene State College, Keene, NH (December, 1994)
Specialized in Developmental Psychology. Course work included child and adolescent psychology, and learning theory.

International TEFL Certificate (Teacher of English as a Foreign Language) - Worldwide Teachers Development Institute, Boston, MA (June, 1997)
Course mentor Thomas A. Kane PhD., visiting scholar, Harvard University. Course work included business English, computer aided learning, and communicative approaches.

Microsoft Windows NT Administration Certificate - Boston University Corporate Education Center, Tyngsboro, MA (July, 1998)
600 hours of course work included installation, configuration and troubleshooting of the NT4.0 network operating system, and its associated server applications, network protocols and clients.

Professional Experience

• Software Consultant - Businesses and Private : (11/97 - present)
  Provide network administration, web programming, technical support, repairs, upgrades, and training. Previously contracted through agencies, presently independent.

• Program Manager - Morgan County Government: Solid Waste Recycling : (12/07 - 10/10)
  Responsible for all aspects of operation and management of municipal and commercial recycling services, including budgeting, hiring, personnel management, program expansion, sale of recylables, equipment purchases and maintenance.
  Planned and implemented educational campaigns through local media and at public events and schools.
  Applied for and administrated State grants for program expansion and equipment purchases.
  Greatly increased the number of types of materials collected for recycling.

• Litter Prevention Coordinator/Educator - Morgan County Government, Wartburg, TN : (11/04 - 12/07)
  Worked with students, residents, businesses and government to reduce litter and increase environmental awareness. Planned and implemented educational campaigns through local media and at public events and schools. Was responsible for applying for and administrating program funding grants.

• Adult Education Instructor - Roane State Community College, Rockwood, TN : (01/05 - 01/07)
  Taught courses in basic computer skills and GED preparation to adult students. Based at Tennessee Career Center, Wartburg, TN.

• Software Engineer - Verisign, Inc, Mountain View, CA (4/01-6/02)
  Engineering Maintenance and Escalations division, Payment Services products. Maintained client and server software for secure internet payment transaction applications. Handled high-priority escalations. Coordinated efforts between Engineering, Customer Support and QA divisions. Installed and maintained test platforms for various Windows and Unix operating systems. Worked on-call.

• English Teacher - ABC English, San Jose, CA : (4/99 - 9/99)
  Provided individualized instruction in conversational English, with a focus on grammar and phonics.

• English Teacher - POLY Institute of Languages, Santa Clara, CA : (4/99 - 9/99)
  Provided individualized instruction in conversational English, with a focus on listening comprehension, grammar and pronunciation.

• Substitute Teacher - San Jose Unified School District, San Jose, CA : (1/99 - 5/99)
  Taught a wide range of subjects for grades K-12 and Special Needs.

• Teacher - Sierra Summit Academy, Dunsmuir, CA : (9/98 - 12/98)
  Taught all subjects to home-school students, grade levels K-10, in a home-based private school. Instruction focused on fostering self-motivation, positive attitudes toward learning, and independent study skills.

• Technical Support Representative - RomNet, Inc., Boston, MA : (2/98-7/98)
  Provided telephone support for over 50 home and business desktop applications, as well as two major commercial Web sites and an Internet telephony product.

• English Teacher - Concilio Hispano, Cambridge, MA : (6/97-2/98)
  Developed and implemented English language lessons for adults. Was responsible for curriculum development in accordance with the goals of the organization.

• ESL Computer Lab Supervisor - Suffolk University, Boston, MA : (9/97-2/98)
  Taught foreign students basic skills for Windows 95 and UNIX operating systems and applications including MS Office, Adobe and Netscape.

• English Teacher - Centro Latino, Chelsea, MA : (7/97-12/97)
  Developed and implemented English language lessons for adults.

• Climbing Instructor/Safety Monitor - Boston Rock Gym, Woburn, MA : (11/96-8/97)
  Provided rock-climbing instruction and member services. Enforced safe climbing practices.

• Ropes Course Instructor - Beaver Summer Programs , Chestnut Hill, MA : (6/96-8/96)
  Developed and facilitated high/low ropes course and new games sessions for campers, ages 5-13. Facilitated team building sessions for adult staff and supervised counselors-in-training.

• Substitute Teacher - Cambridge School Department, Cambridge, MA : (2/96-7/96)
  Taught a wide range of subjects for grades 4-12, ESL and Special Needs.

Skills and Training

• Massage Certifications: Russian Sports Massage (1992), Thai Massage (2000), Reiki I(2000), Deep Tissue (2011)
• Emergency Medicine Certifications: SOLO Wilderness First Responder (1996)
• SCUBA Certification: PADI Divemaster (2000)
• Ropes Course Safety Training: Boston University Center for Outdoor Education, Hancock, NH (1996)
• Music: Vocal, guitar, drums and song-writing

Traveled Independently in India, Thailand, Malaysia, Indonesia, Singapore, Philippines, Switzerland, Austria, Italy, Slovenia, Croatia, Bosnia, Serbia, Kosovo, and Mexico
Relied on interaction with local people for information, accommodation, transportation, and safety in remote villages and large cities. Gained new problem solving strategies, became highly adaptable to new situations, and formed a deeper understanding of foreign cultures.